Opinions through the CSR Report and website

AGC Group welcomes your opinions and comments through the enclosed questionnaire in its CSR reports and on its website.
As of the end of January 2010, we received 180 questionnaire responses through CSR Report 2009 (as compared to 35 in the previous year) and 954 opinions through the website (93 in the previous year).
We have referred to these replies in improving our CSR activities and next CSR report.

Comments on AGC Group CSR Report 2009

Comments on AGC Group CSR Report 2009

About the Fulfillment of CSR

About the Fulfillment of CSR

* The total does not always amount to 100% due to rounding.

Some Opinions Given by Readers and Our Responses

Please note that due to space limitations, we have summarized some of the opinions shown below without changing the contexts.

“I want more stakeholders, including the local community and employees, to participate in the Group's CSR activities.”

Response
We held a dialogue meeting at one of our manufacturing sites to listen to the opinions and expectations of a variety of stakeholders, including those from local communities, local governments and NPOs. Moreover, compared with the previous report, we have included a greater number of articles in which employees themselves introduce their CSR activities.

“The climate change problem tends to be regarded as a negative factor for economic activities, especially for the manufacturing industry. I, however, think the problem can also provide a chance to create new industries, and companies are required to tackle it in a forward-looking manner.”

Response
AGC Group believes that the climate change problem gives it a great opportunity to make contributions to society through its business operations. In the CSR Report, we have introduced specific countermeasures taken by the Group for climate change in the feature articles and also on the pages outlining our environmental activities.

“I want to know the details, results, and future plans regarding the Group's social contribution activities.”

Response
In February 2010, AGC Group established the “AGC Group Social Contribution Basic Policy” incorporating the opinions received at the stakeholder dialogue held in 2009 and through communications within the Group. Adhering to the policy, we will clearly show our ideas about the Group's social contribution activities and further foster these activities, while gaining greater understanding of all our stakeholders.

“It must be very difficult for the Group to behave consistently with its words “Our People are Our Strength,” but it is indeed important for them to do so. I would like to know the specific measures taken by the Group to this end.”

Response
In this report, we have introduced the measures we have taken for the development and utilization of human resources on the pages on “Respect for People” and have also proactively introduced the specific measures taken by Group companies.

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